Data & Privacy

345wan Privacy Policy for Pakistan Players

We keep things straightforward. This page explains what personal information 345wan collects when you use the platform, how that information is used, who it may be shared with, and what rights you have over your own data as a registered player in Pakistan.

Last updated: June 2026
Secure Storage
Encrypted at rest
No Data Sales
Never sold to third parties
Your Rights
Access, correct, delete
Contact Support
For all data queries

1. About This Policy

This Privacy Policy explains how 345wan collects, uses, stores and protects personal information belonging to players who register and use the platform. It applies to all users who access 345wan — whether through the website at 345wan.win or through the Android app — regardless of the device used.

When you create an account on 345wan, you provide personal information in the process. This policy tells you exactly what happens to that information. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy.

We have written this in plain language because we think you deserve to know clearly what is happening with your data — not have it buried in legal language that is difficult to read. If anything here is unclear, the support team is the right place to ask.

2. Data We Collect

345wan collects personal data in three ways: information you provide directly during registration and account use, information generated automatically as you use the platform, and information from payment processors when you transact in PKR.

Category Examples When Collected
Identity Data Full name, date of birth, CNIC number Registration and KYC verification
Contact Data Mobile number, email address Registration
Account Data Username, login history, account settings Ongoing account use
Financial Data PKR deposit amounts, withdrawal records, wallet identifiers Deposits and withdrawals
Gaming Data Bets placed, games played, session durations, win/loss history During gameplay
Technical Data IP address, device type, browser, OS version Each platform session
Communication Data Support chat logs, emails to the support team When you contact us

We collect only what is necessary for the purposes described in this policy. We do not collect sensitive categories of personal data such as biometric data, health information or political opinions.

3. How We Use Your Data

Personal data collected by 345wan is used for the following purposes. Each use is tied to a legitimate reason for processing — either because it is necessary to deliver the service, because it is required for compliance, or because you have given consent.

  • Account management: Creating and maintaining your player account, verifying your identity and age, enabling login and keeping your preferences saved.
  • Payment processing: Facilitating PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests back to your registered payment method.
  • Compliance and verification: Confirming that you meet the 18+ age requirement, performing Know Your Customer (KYC) checks before processing large withdrawals, and monitoring for fraudulent activity.
  • Platform improvement: Analysing how players use the platform — which games are most popular, where users encounter issues — to guide development decisions. This analysis uses aggregated data, not individual profiles.
  • Responsible gaming: Monitoring account behaviour to identify patterns that may indicate problem gaming, and presenting relevant tools such as deposit limits, session reminders and self-exclusion options.
  • Customer support: Responding to queries, resolving disputes and providing assistance with account issues.
  • Communications: Sending account notifications such as deposit confirmation, withdrawal status and security alerts. Promotional messages are only sent if you have opted in.
Marketing Opt-Out

If you have opted in to promotional messages and later change your mind, you can unsubscribe at any time. The option is available in your account settings or by contacting support.

4. Payment Data and PKR Transactions

All financial transactions on 345wan are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a card, your transaction details are handled through the payment provider's own infrastructure.

345wan retains records of transaction amounts, dates, payment method types and associated account identifiers. We do not store full card numbers, mobile wallet PINs or bank account passwords. Payment providers process these credentials directly within their own secure systems.

  • Transaction records are retained for the period required for financial compliance and dispute resolution.
  • Your payment method identifier — for example the mobile number linked to your JazzCash account — must match the name on your 345wan account for withdrawals to be processed.
  • 345wan may share transaction data with payment processors and fraud prevention services to verify and complete transactions.
Third-Party Wallet Security

345wan has no control over the security practices of JazzCash, Easypaisa or other payment providers. Please keep your mobile wallet PIN and bank credentials private. 345wan support will never ask you for your wallet PIN or bank password.

5. Cookies and Tracking

345wan uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website or use an app. Cookies do not contain your personal information in readable form.

  • Essential cookies: Required for the platform to function. These keep you logged in during a session, remember your language preference and ensure secure navigation between pages. You cannot opt out of these without affecting platform functionality.
  • Analytics cookies: Used to understand which sections of the platform are most used, how long sessions last and where users encounter problems. This data is aggregated and does not identify individual players.
  • Preference cookies: Store settings you have configured — such as notification preferences or display options — so they persist between sessions.

Most browsers allow you to manage cookie settings. Blocking essential cookies will affect your ability to use the platform normally. For analytics and preference cookies, you can adjust your browser settings to limit them without losing core functionality.

6. Sharing Your Data

345wan does not sell personal data to any third party. Your information is not traded, rented or shared for marketing purposes by external companies. Data is shared only in the limited circumstances described below, and only to the extent necessary.

  • Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data needed to complete your deposit or withdrawal. Each processor is subject to their own privacy and security standards.
  • Identity verification services: When KYC verification is required — typically before processing larger withdrawals — identity document details may be passed to a verification service to confirm authenticity.
  • Fraud prevention: Transaction and account behaviour data may be shared with fraud detection services to protect all players on the platform from abuse and financial crime.
  • Legal requirements: If required by applicable law or a valid legal process, 345wan may disclose data as necessary. We will notify you where we are legally permitted to do so.
  • Platform service providers: Technical providers who assist with platform hosting, maintenance and security may have access to data in the course of delivering those services, subject to confidentiality obligations.

7. Data Security

345wan applies technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include encryption of data in storage and in transit, access controls limiting which team members can view personal data, and regular reviews of security practices.

No system can guarantee absolute security against all possible threats. If you have reason to believe your account has been accessed without your authorisation, contact support immediately. Changing your password promptly is the most effective first step in limiting exposure.

What You Can Do

Use a strong, unique password for your 345wan account — not the same one you use for your JazzCash or Easypaisa wallet. Log out from shared devices after each session. Never share your password with anyone, including people claiming to be 345wan support.

8. Data Retention

345wan retains personal data for as long as it is needed for the purpose it was collected, or as required by applicable compliance obligations. The table below gives a general guide to retention periods.

Data Type Retention Period Reason
Account identity data Duration of account + 5 years after closure Compliance and dispute resolution
Transaction records 7 years Financial record-keeping requirements
Gaming history Duration of account + 2 years Responsible gaming monitoring
Support communications 3 years from last interaction Dispute resolution and service improvement
Technical / session logs 90 days Security and fraud detection

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. Your Rights Over Your Data

As a registered player you have specific rights in relation to the personal data 345wan holds about you. To exercise any of these rights, contact the support team with your request. We aim to respond within a reasonable timeframe.

1
Right to Access

Request a copy of the personal data we hold about you. We will provide it in a readable format.

2
Right to Correction

If any information we hold is inaccurate or out of date, you can ask us to correct it.

3
Right to Deletion

Request deletion of your personal data when it is no longer needed, subject to legal retention requirements.

4
Right to Restrict Processing

Ask us to limit how we use your data while a correction or objection request is being reviewed.

5
Right to Withdraw Consent

Where processing is based on your consent — such as marketing messages — you can withdraw that consent at any time.

6
Right to Object

Object to processing of your data for purposes beyond delivering the core service, including analytics profiling.

10. Children's Privacy

345wan is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data to 345wan, please contact support immediately. Any account confirmed to belong to a person under 18 will be closed and data deleted in line with our standard procedures for underage accounts.

Parents and guardians are encouraged to use device-level controls to prevent minors from accessing online gaming platforms. The responsible gaming section of the site includes guidance on keeping gaming environments safe at home.

11. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how we operate or in applicable requirements. When we make meaningful changes, we will update the date shown at the top of this page. For significant changes, we will make reasonable efforts to notify registered players through an in-platform notification or via the email address on your account.

Continued use of 345wan after an updated Privacy Policy is published means you accept the revised version. If you disagree with any changes, you may contact support to close your account.

12. Contact Us

For any questions, requests or concerns relating to this Privacy Policy or the personal data 345wan holds about you, please reach out to the support team. Live chat through your account is the quickest channel for most queries. For formal data requests — such as access, correction or deletion — using the support email gives you a written record of your request.

  • Live Chat: Available after logging in to your account at 345wan.win
  • Support Email: [email protected] (text only — not a clickable link)
  • FAQ: Visit the FAQ section for quick answers on common account and data questions

Six Things Worth Knowing About Your Data on 345wan

A quick summary of the most important parts of this policy for everyday players on the platform.

Your Data Is Never Sold

345wan does not sell, trade or rent your personal information to any third party. The data you provide during registration and account use stays within the 345wan ecosystem and its verified service partners — it is not shared with advertisers or data brokers.

PKR Wallet Data Handled Securely

When you deposit or withdraw using JazzCash, Easypaisa or Raast, your wallet credentials are processed entirely within those providers' secure systems. 345wan only stores the transaction record — amounts, dates and method type — not your PIN or authentication details.

Encrypted Storage and Transit

All personal data stored by 345wan is encrypted at rest. Data moving between your device and the platform is transmitted over secure encrypted connections. This applies to your account details, financial records and any communication data held in the system.

You Control Your Own Data

Registered players can request access to the data 345wan holds about them, ask for corrections if something is wrong, and request deletion when the data is no longer needed. These requests are handled by the support team and are treated as a priority.

Responsible Gaming Uses Your Data for Your Benefit

Gaming history and account activity data is used to surface relevant responsible gaming tools — like deposit limits and session reminders — when patterns suggest they may be useful. This is done to support players, not to profile them for commercial purposes.

Data Is Not Kept Indefinitely

Different categories of data are retained for defined periods — transaction records for seven years for compliance purposes, session logs for 90 days, and support communications for three years. When the retention period ends, data is securely deleted or anonymised.

Your Data Is Protected — Register and Start Playing on 345wan

Create your account, deposit from PKR 500 using JazzCash, Easypaisa or bank transfer, and enjoy slots, live casino and PSL cricket betting — all in one platform built for Pakistan players.

18+ only. Play responsibly within your personal budget.